5 Questions to Ask a Carpet Cleaning Business


As a homeowner, it’s important to keep your carpets clean and well-maintained. Not only does this improve the overall appearance of your home, but it also promotes good health by reducing allergens and bacteria in the air.

While regular vacuuming is helpful, it’s recommended to have your carpets professionally cleaned. But with so many Wheatbelt carpet cleaning out there, how do you know which one to choose? Here are 5 essential questions to ask before hiring a professional carpet cleaning business.

1. What type of cleaning method do you use?

When looking for a carpet cleaning service, ask about their methods for optimal results. Specifically, inquire about steam cleaning (hot water extraction) and encapsulation (low moisture cleaning), known for both health and visual cleanliness benefits. Also, check for eco-friendly and non-toxic options. Understanding their approach helps in making an informed decision for your carpets and indoor environment.

2. Are your technicians certified?

Given that the carpet cleaning industry isn’t regulated, it’s essential to recognize potential risks. Untrained technicians can cause over-wetting, use incorrect cleaning agents, and deliver substandard results. These issues can lead to water damage, mould growth, and compromised carpet fibres, impacting both visual appeal and longevity. When seeking a carpet cleaning service, inquire about their certification, opting for trained technicians to safeguard your carpets from such potential damage.

3. Do you have insurance?

It’s crucial that any person working in your home, or during carpet cleaning, has insurance. Insurance is not just important, it’s a necessity. This safeguards you from potential damages or injuries that may occur and provides the essential protection for both parties involved.

4. Can you provide references or reviews from previous clients?

Request references or reviews from previous clients, and a reputable business should readily provide them. Reading about other people’s experiences offers valuable insights into the business’s level of service and professionalism, helping you make a more informed decision.

5. What is included in your pricing?

Ensure clarity on what’s included in the quoted price, as some carpet cleaning services may initially appear affordable but surprise you with additional charges on arrival for spot cleaning, furniture moving, or deep stains. To avoid unexpected costs, inquire about any potential extras upfront, promoting transparency and informed decision-making.

Carpet cleaning questions

By asking these 5 questions, you can ensure that you are hiring a reliable and reputable carpet cleaning business. Don’t be afraid to ask for more information if needed, as it’s essential to have peace of mind when inviting strangers into your home to clean your carpets. Remember, a little research and due diligence can go a long way in finding the perfect carpet cleaning business for your needs. So, take the time to ask these questions and make an informed decision for cleaner and healthier carpets in your home.

Reach out to Steamwest Carpet Cleaning Today!

Expert Tip: If you have specific concerns or problem areas in your carpets, be sure to mention them and ask how they plan on addressing them. This will give you a better understanding of their expertise and approach to cleaning. Additionally, if you have pets or small children at home, inquire about any special precautions that need to be taken during the cleaning process. Safety should always be a top priority.

Disclaimer: The information shared in this article is of a general nature and is intended for educational and informational purposes only.

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